When submitting an invoice we kindly ask that the supplier provides all of the following information below. This is standard practice worldwide:

• A unique invoice number

• Child’s full name

• The supplier’s company name, address and contact telephone number – a PO Box is not suitable

• Invoices should be produced on company headed paper

• The supplier’s bank details

• Just4Children’s address details:

85 Prince of Wales Road, Norwich, NR1 1DG

• A clear description of what is being charged for

• The length in time of a session if applicable

• The date the goods/services were provided

• A breakdown of the amount being invoiced

• VAT or sales tax if applicable

• Total amount owed

• Please email all invoices to office@just4children.org with the relevant family contact in the CC field

Please note in addition:

  • We can not pay an invoice unless we have all the above details
  • We can only pay invoices in full. We can not pay part invoices
  • We can not pay an invoice by debit card as a debit card typically does not offer purchase protection, which can help in situations where goods are not received or are defective and, offers less protection against fraud 
  • Invoices must pass HSBC’s Confirmation of Payee (CoP) service checks that the payee’s name matches the account name. This service helps protect against scams 
  • A Supplier must adhere to our Safeguarding Policy for Suppliers
  • If you wish to authorise invoices, you will need to contact the supplier to request they email you first
  • Always check the supplier’s terms and conditions first
  • We can not pay an invoice dated more than 6 months old, nor therapy more than 6 months old or before a campaign began
  • Where overseas medical treatment or therapy is in the future or where the medical practitioner lives overseas and comes to the UK, we ask that a deposit is first raised to making a booking with the remainder asked for no more than 4 weeks prior to departure
  • We can only pay for 6 month’s therapy in advance
  • Travel and living expenses must be claimed within one month of the medical treatment
  • Flights and accommodation for overseas therapies and surgeries must be booked at the time of the therapy or surgery invoice

 

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