When submitting an invoice we kindly ask that the supplier provides all of the following information below. This is standard practice worldwide:
• A unique invoice number
• Child’s full name
• The supplier’s company name, address and contact telephone number – a PO Box is not suitable
• Invoices should be produced on company headed paper
• The supplier’s bank details
• Just4Children’s address details:
85 Prince of Wales Road, Norwich, NR1 1DG
• A clear description of what is being charged for
• The length in time of a session if applicable
• The date the goods/services were provided
• A breakdown of the amount being invoiced
• VAT or sales tax if applicable
• Total amount owed
• Please email all invoices to office@just4children.org with the relevant family contact in the CC field
Please note:
A Therapist running a private practice should be able to produce an invoice. Issuing an invoice is a standard business and professional practice that serves several important functions:
- For the patient: It provides a record of the treatment received and the costs incurred.
- For the osteopath’s business: It is a fundamental part of bookkeeping and fulfilling tax requirements.
Please note in addition:
- We can not pay an invoice unless we have all the above details
- We can only pay an invoice within our medical protocols and regulatory framework
- We can only pay invoices in full. We can not pay part invoices
- We can not refund monies for an invoice already paid
- We can not pay an invoice by debit card as a debit card typically does not offer purchase protection, which can help in situations where goods are not received or are defective and, offers less protection against fraud
- Invoices must pass HSBC’s Confirmation of Payee (CoP) service checks that the payee’s name matches the account name. This service helps protect against scams
- We do not pay an overseas supplier’s bank fees but only the fees incurred in the UK
- A Supplier must adhere to our Safeguarding Policy for Suppliers
- If you wish to authorise invoices, you will need to contact the supplier to request they email you first
- Always check the supplier’s terms and conditions first
- We can not pay an invoice dated more than 6 months old, nor therapy more than 6 months old or before a campaign began
- Where overseas medical treatment or therapy is in the future or where the medical practitioner lives overseas and comes to the UK, we ask that a deposit is first raised to making a booking with the remainder asked for no more than 4 weeks prior to departure
- We can only pay for 6 month’s therapy in advance
- Travel and living expenses must be claimed within one month of the medical treatment
- Flights and accommodation for overseas therapies and surgeries must be booked at the time of the therapy or surgery invoice
