When submitting an invoice we kindly ask that the supplier provides all of the following information below. This is standard practice worldwide:
• A unique invoice number
• Child’s full name
• The supplier’s company name, address and contact telephone number – a PO Box is not suitable
• Invoices should be produced on company headed paper
• The supplier’s bank details
• Just4Children’s address details:
85 Prince of Wales Road, Norwich, NR1 1DG
• A clear description of what is being charged for
• The length in time of a session if applicable
• The date the goods/services were provided
• A breakdown of the amount being invoiced
• VAT or sales tax if applicable
• Total amount owed
• Please email all invoices to office@just4children.org with the relevant family contact in the CC field
Please note:
A Therapist running a private practice should be able to produce an invoice. Issuing an invoice is a standard business and professional practice that serves several important functions:
- For the patient: It provides a record of the treatment received and the costs incurred.
- For the osteopath’s business: It is a fundamental part of bookkeeping and fulfilling tax requirements.
Please note in addition:
- We can not pay an invoice unless we have all the above details
- We can not pay password protected invoices
- We can only pay an invoice within our medical protocols and regulatory framework
- We can only pay invoices in full. We can not pay part invoices
- We can not refund monies for an invoice already paid
- We can not pay an invoice by debit card as a debit card typically does not offer purchase protection, which can help in situations where goods are not received or are defective and, offers less protection against fraud
- Invoices must pass HSBC’s Confirmation of Payee (CoP) service checks that the payee’s name matches the account name. This service helps protect against scams
- We can only pay an overseas supplier by a wire transfer and only pay the fees incurred in the UK
- While we pay a wire transfer immediately HSBC can take 1 -4 working days to go through their compliance and checks
Just4Children will pay any bank charges applied by our bank in sending an international payment. Any fees or charges applied by the supplier’s receiving bank, intermediary/correspondent banks, or other financial institutions involved in receiving the payment are the responsibility of the supplier.
Just4Children is not responsible for any deduction from the invoiced amount arising from such receiving or intermediary bank charges, and we will not make additional payments to cover these charges.
- A Supplier must adhere to our Safeguarding Policy for Suppliers
- If you wish to authorise invoices, you will need to contact the supplier to request they email you first
- Always check the supplier’s terms and conditions first
- We can not pay an invoice dated more than 6 months old, nor therapy more than 6 months old or before a campaign began
- Where overseas medical treatment or therapy is in the future or where the medical practitioner lives overseas and comes to the UK, we ask that a deposit is first raised to making a booking with the remainder asked for no more than 6 weeks prior to departure
- We can only pay for 6 month’s therapy in advance
- Travel and living expenses must be claimed within one month of the medical treatment
- Flights and accommodation for overseas therapies and surgeries must be booked at the time of the therapy or surgery invoice
- As part of our financial controls, we require each supplier to nominate a single bank account into which payments from the charity will be made. This helps us maintain accurate supplier records, reduces the risk of payment errors or fraud, and enables us to process invoices efficiently. Where a supplier wishes to change its nominated account, the new details must be verified before our records are amended.
